Privacy Policy | Island Veterinary Hospital

Personal Identification Information: Name, email address, phone number, and physical address, which you voluntarily provide when booking an appointment, filling out a contact form, or registering for a client portal.
Pet-Specific Information: Your pet's name, species, breed, age, and relevant medical history, provided for services or inquiries.
Payment Information: If you make payments on the Site, we collect necessary data (e.g., credit card information). This is generally processed by a secure third-party payment processor, and we do not store full payment details.
Usage Data: Information automatically collected about your access and use of the Site, such as your IP address, browser type, and pages visited, through cookies and other tracking technologies.

To provide and manage veterinary services, including scheduling appointments, communicating treatment plans, and processing payments.
To respond to your inquiries and provide customer support.
To send you appointment reminders, billing notices, and informational updates (with your consent, if required).
To improve our Site and services, for example, by analyzing user traffic and behavior.

With Your Consent: We may share your pet's medical records with specialists, referral hospitals, or pet insurance companies, but only with your expressed permission.
To Service Providers: We share information with third-party vendors and service providers (e.g., payment processors, website hosts) who assist us in operating our business and providing the Site and services.
Legal Compliance: If required by law, subpoena, or other legal process.
Business Transfers: In connection with a merger, acquisition, or sale of assets.